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On this page
  • Manually create a user
  • Action buttons
  • Bulk editing users
  • Locked users

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  1. The admin panel
  2. Users

Creating a user

What is an event without attendees, speakers, exhibitors or any other user type? Here are the options for you to create your users in the system.

Last updated 10 months ago

Was this helpful?

The easiest/quickest way to add users in bulk is to use the or to make use of the or an or API (if applicable).

Manually create a user

Users are created or added to represent people who will use your event app or virtual event platform. You can manually create a user from the admin panel within seconds by using the steps listed below:

  1. Open the Admin panel

  2. Go to Users --> All users

  3. Click on '+ Add new user'

  4. You can now fill in the relevant fields (please see the table below)

  5. Click 'Add user' to save

Field
Description

Title

Fill the user title i.e. Miss/Mr/Dr

First name

Users First name

Last name

Users Last name

E-mail

E-mail address that will be used to contact the user and they will use to login to the platform

Profile picture

Set an image with the dimensions 125 x 125 pixels

Tags

Tags of user (tag must be created first)

Field
Description

Password

This is the users password to access the platform. (When left blank this will be automatically generated)

Language

*Only applicable for Extensive package - If using the muli-event lanaguage this sets the language the platform will appear in for the specific user

Birthday

Set the users birthday

Phone number

Users phone number

About me

Description about user

LinkedIn profile

LinkedIn profile of user

Field
Description

Company

Company that will appear in the users profile

Company position

Users position inside company

Exhibitor of

Connect user as (lead) exhibitor to a company booth

Exhibitor crew of

Field
Description

Personal programme

Choose from the drop down which programme items that the user will have in their personal programme

Speaker for

Connects user as a speaker for a session

Moderator for

Connects user as a moderator for a session

Matchmaking tags

Select the matchmaking tags of the user (Intrests)

Field
Description

Is the code open for registration (for the app)?

External identifier

The External Identifier is a unique code that is given to all users in the system. This code must be unique. (If left blank we will automatically generate the External Identifier)

Privacy settings

Set the privacy level for the user (If left blank the default option will be set).

Is this user a chat Help Desk?

Type

Choose whether the user is a standard user or should have admin or host access.

Field
Description

Allows to create custom data fields to show in the users profile

: No field has to be completed when creating a new user, allowing you to create blank users that are ready to be auto-completed when necessary.

Action buttons

Each user has five icons to their right (Under actions):

Bulk editing users

To edit multiple users at once, select the checkboxes on the left-hand side in the user's overview. Several buttons will appear in the top left corner. They allow you to bulk edit the selected users in the following way:

  1. Adding tags to the selected users

  2. Removing tags from the selected users

  3. Sending emails to the selected users

  4. Exporting the selected users

  5. Deleting the selected users

Locked users

In the admin panel overview as well as in the user overview, you can see how many users are currently locked out of the platform or app. When a user tries to enter the platform or app and enters a wrong password multiple times, they get locked. By editing their profile, you can unlock them.

Connect user to exhibitor crew of a company (applicable of is enabled)

Makes a user part of the

​- Edit icon: Click here to make adjustments similar to when creating a user. - Delete icon: Click here to remove the user altogether. - Mail icon: Click here to see sent e-mails or to send a new mail. - Check-in icon: Click here to manage the user's check-in.

importer tool
registration form
integration
Exhibitor Portal
Help Desk
+ Add additional data field