# Creating a user

{% hint style="info" %}
The easiest/quickest way to **add users in bulk** is to use the [importer tool](https://knowledge-base.letsgetdigital.com/the-admin-panel/settings/bulk-import-data) or to make use of the [registration form](https://knowledge-base.letsgetdigital.com/lgd-features/registration-form) or an [integration](https://knowledge-base.letsgetdigital.com/the-admin-panel/settings/untitled) or API (if applicable).&#x20;
{% endhint %}

### Manually create a user

Users are created or added to represent people who will use your event app or virtual event platform. You can manually create a user from the admin panel within seconds by using the steps listed below:&#x20;

1. Open the Admin panel
2. Go to Users --> All users
3. Click on '+ Add new user'
4. You can now fill in the relevant fields (please see the table below)
5. Click 'Add user' to save

{% tabs %}
{% tab title="General" %}

| Field           | Description                                                                                     |
| --------------- | ----------------------------------------------------------------------------------------------- |
| Title           | Fill the user title i.e. Miss/Mr/Dr                                                             |
| First name      | Users First name                                                                                |
| Last name       | Users Last name                                                                                 |
| E-mail          | E-mail address that will be used to contact the user and they will use to login to the platform |
| Profile picture | Set an image with the dimensions 125 x 125 pixels                                               |
| Tags            | Tags of user (tag must be created first)                                                        |
| {% endtab %}    |                                                                                                 |

{% tab title="About" %}

| Field            | Description                                                                                                                                          |
| ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| Password         | This is the users password to access the platform. *(When left blank this will be automatically generated)*                                          |
| Language         | \*Only applicable for Extensive package - If using the muli-event lanaguage this sets the language the platform will appear in for the specific user |
| Birthday         | Set the users birthday                                                                                                                               |
| Phone number     | Users phone number                                                                                                                                   |
| About me         | Description about user                                                                                                                               |
| LinkedIn profile | LinkedIn profile of user                                                                                                                             |
| {% endtab %}     |                                                                                                                                                      |

{% tab title="Company" %}

| Field             | Description                                                                                                                                                        |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Company           | Company that will appear in the users profile                                                                                                                      |
| Company position  | Users position inside company                                                                                                                                      |
| Exhibitor of      | Connect user as (lead) exhibitor to a company booth                                                                                                                |
| Exhibitor crew of | Connect user to exhibitor crew of a company (applicable of [Exhibitor Portal](https://knowledge-base.letsgetdigital.com/lgd-features/exhibitor-portal) is enabled) |
| {% endtab %}      |                                                                                                                                                                    |

{% tab title="Progam" %}

| Field              | Description                                                                                         |
| ------------------ | --------------------------------------------------------------------------------------------------- |
| Personal programme | Choose from the drop down which programme items that the user will have in their personal programme |
| Speaker for        | Connects user as a speaker for a session                                                            |
| Moderator for      | Connects user as a moderator for a session                                                          |
| {% endtab %}       |                                                                                                     |

{% tab title="Networking" %}

| Matchmaking tags                                   |
| -------------------------------------------------- |
| Select the matchmaking tags of the user (Intrests) |
| {% endtab %}                                       |

{% tab title="Settings" %}

| Field                                            | Description                                                                                                                                                                               |
| ------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Is the code open for registration (for the app)? |                                                                                                                                                                                           |
| External identifier                              | The External Identifier is a unique code that is given to all users in the system. This code **must be unique**. *(If left blank we will automatically generate the External Identifier)* |
| Privacy settings                                 | Set the privacy level for the user *(If left blank the default option will be set).*                                                                                                      |
| Is this user a chat Help Desk?                   | Makes a user part of the [Help Desk](https://knowledge-base.letsgetdigital.com/lgd-features/help-desk)                                                                                    |
| Type                                             | Choose whether the user is a standard user or should have admin or host access.                                                                                                           |
| {% endtab %}                                     |                                                                                                                                                                                           |

{% tab title="Custom fields" %}

| Field                                                                                                                             | Description                                                      |
| --------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| [+ Add additional data field](https://knowledge-base.letsgetdigital.com/the-admin-panel/settings/settings/additional-data-fields) | Allows to create custom data fields to show in the users profile |
| {% endtab %}                                                                                                                      |                                                                  |
| {% endtabs %}                                                                                                                     |                                                                  |

[**Tip**](#user-content-fn-1)[^1]**:** No field has to be completed when creating a new user, allowing you to create blank users that are ready to be auto-completed when necessary.

### Action buttons <a href="#action-buttons" id="action-buttons"></a>

Each user has five icons to their right (Under actions):

​![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FJD62sQqZTTUwmPWJMOFV%2FEdit%20icon.png?alt=media\&token=d3a3a6c9-7b57-460f-8fff-b752fd944afc)- Edit icon: Click here to make adjustments similar to when creating a user. \
![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FOsfGTAZVFv0QkwsotkAR%2FRemove%20icon.png?alt=media\&token=3fdae07a-22e4-4ab4-a649-33dbd9d03134)- Delete icon: Click here to remove the user altogether.\ <img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FiDBaO1lSqIXw8Jn4Mt77%2FMail%20icon.png?alt=media&#x26;token=ad9e0b3b-3b97-482e-a2d4-c603c1bf9afe" alt="" data-size="original">- Mail icon: Click here to see sent e-mails or to send a new mail.\
![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FFZrDgfZFjXYdaM8Yshcd%2FCheck-in%20icon.png?alt=media\&token=76669e5a-c4ae-4bdb-a953-68eecf5d5a63)- Check-in icon: Click here to manage the user's check-in.

## Bulk editing users <a href="#action-buttons" id="action-buttons"></a>

To edit multiple users at once, select the checkboxes on the left-hand side in the user's overview. Several buttons will appear in the top left corner. They allow you to bulk edit the selected users in the following way:

1. Adding tags to the selected users
2. Removing tags from the selected users
3. Sending emails to the selected users
4. Exporting the selected users
5. Deleting the selected users

## Locked users

In the admin panel overview as well as in the user overview, you can see how many users are currently locked out of the platform or app. When a user tries to enter the platform or app and enters a wrong password multiple times, they get locked. By editing their profile, you can unlock them.

[^1]:
