Whitelisting (Virtual event)
This article describes what can be whitelisted to guarantee a good connection with LetsGetDigital.
Last updated
This article describes what can be whitelisted to guarantee a good connection with LetsGetDigital.
Last updated
Contact support
Mail usIf possible it's best to whitelist based on domain names. The following domains should have access:
*.letsgetdigital.io *.daily.co turn.aquila-eu.wbcnf.net
turn.aquila-eu.wbcnf.net is a specific server for Samba used in case certain ports are blocked.
Samba explanation
The server tries to proxy media traffic over UDP or TCP on ports 80 or 443. If media traffic cannot be carried over the direct connection to those UDP ranges on the media server - the front end tries each port/protocol to see if it can carry media traffic that way.
TURN is only used as a last resort, so it either allows the media server UDP range OR allows UDP/443 (preferred) to the TURN server.
For more information see (select the 'Ports' tab):
Testing the TURN server
You can test in Windows by playing with the in-built firewall.
Create a rule - Block UDP out - ports: 1000-65535 ( don't enable it )
Join a session and broadcast
Enable the rule - note your audio and video freezes
Refresh browser - note your audio and video works again
If you really want to prove TURN is being used to carry traffic, you can also inspect chrome://webrtc-internals/
Select the legacy API to get the stats from there, and find 'Conn-0-1-0) googCandicatePair' The find 'googleLocalCandidateType'
REF: https://developer.mozilla.org/en-US/docs/Web/API/RTCIceCandidateType
With the UDP outgoing ports blocked, this changes to relay meaning the TURN server is proxying the media traffic. Without these ports blocked - you will likely see stun or prflx candidate show there.
Used ports
Port | Usage |
443 | Default SSL connection |
3478 | For signalling and media tunnelling, where necessary |
40000 - 65534 | For direct peer-to-peer media connections |
Daily uses a variety of domains, IP addresses, ports, and protocols to connect calls. If you're trying to make calls to and from a network behind a corporate firewall, or through a VPN, you'll need to make sure you can access the following domains:
*.daily.co if possible. If not, you'll need to be able to reach these domains in addition to your account's subdomain.daily.co:
[b.daily.co](<http://b.daily.co>) and [c.daily.co](<http://c.daily.co>) for javascript, images, sounds, and fonts
[gs.daily.co](<http://gs.daily.co>) for room status updates
*.wss.daily.co for SFU media connections. The first hostname will usually resemble an AWS IP, such as ip-172-31-10-133-ec2.wss.daily.co.
prod-ks.pluot.blue (a Daily-owned server used for ICE negotiation)
*.twilio.com (STUN server/TURN relay for coordinating peer-to-peer calls)
*.xirsys.com (STUN server/TURN relay for coordinating peer-to-peer calls)
Additionally, you'll want to make sure you can access *.daily.co on port 443, as it's used for a variety of fallback connection types.
For more information see:
Let's Get Digital can possibly use the following IPs.
Note: This list contains a very large set of IP addresses. We have a big range of IP addresses because all the services are behind a DDOS-protection layer. Publishing or sharing the IP-addresses
IPv4 173.245.48.0/20 103.21.244.0/22 103.22.200.0/22 103.31.4.0/22 141.101.64.0/18 108.162.192.0/18 190.93.240.0/20 188.114.96.0/20 197.234.240.0/22 198.41.128.0/17 162.158.0.0/15 104.16.0.0/12 172.64.0.0/13 131.0.72.0/22
IPv 2400:cb00::/32 2606:4700::/32 2803:f800::/32 2405:b500::/32 2405:8100::/32 2a06:98c0::/29 2c0f:f248::/32
89.255.248.0/21 185.28.68.0/22 149.5.5.128/25 80.231.204.32/27 81.20.70.96/27 37.48.105.96/27 178.162.217.160/27 38.68.192.192/27 80.239.231.64/27 209.58.153.8/29 103.254.152.0/26 43.249.37.244/30 46.28.246.48/29 77.109.138.32/29 23.105.70.232/29 23.108.68.90/29 149.11.174.80/29
95.168.174.119 5.79.71.20 3.126.212.8 52.58.3.101 213.227.143.147 85.17.220.8 95.168.174.154 213.227.131.204 213.227.131.205 178.162.151.245 178.162.151.242 85.17.74.233 95.211.97.50 95.211.92.180 95.211.92.179 95.211.97.51 213.227.150.199
