Certificates (Virtual event)

Do you wish to send a certificate of participation to your attendees? The following article will guide you through this:

How to create a certificate

You can create a certificate from the Admin panel using the following steps:

  1. Go to 'Content' --> 'Certificates'

  2. Click on '+ New certificate'

  3. Fill in the relevant details (please see the table below for reference)

  4. Make sure you Save changes

  5. You will now see the certificate in the Certificates overview

Table of reference (+ New certificate)

Field nameDescription

Certificate name*

Name of the certificate

Main text

Main text displayed on the certificate

Date on certificate

Date that will appear on the certificate (usually the date of the event)

Person 1 (details)

Name of person 1

First-person who will sign the certificate

Signature of person 1

Image of signature (400x400 pixels)

Person 2 (details)

Name of person 2

Second-person who will sign the certificate

Signature of person 2

Image of signature (400x400 pixels)


How to edit a certificate

You can edit your certificates from the certificates overview found at 'Content' --> certificates

How to preview a certificate

Once you have created a certificate you can preview it by clicking on the eye symbol from the certificates overview page.


How to send a certificate

Note: you can edit the email template named certificate_code.md to customize the email accompanying the certificate. Read more about email templates.

You can send a certificate by email using the following steps:

  1. Go to the certificates overview (Content --> Certificates)

  2. Click the email icon next to the certificate you wish to send

  3. Using the blue buttons you can select a group of users to send the certificate to

  4. You can choose specific users to send the certificate by selecting the user(s)

  5. When ready to send, you can click on the button 'Send e-mails'


Certificate settings

There are some additional settings you should check before you send your certificate. You can find out more using the following article:

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