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Feedback survey (App)
Read this article to create and integrate a customised survey for your event without the need for another external tool.
To create a new survey, complete the following steps:
- 1.From the Admin Panel, hover over 'Communication' and click on 'Feedback'.
- 2.Select from the feedback options 'Feedback Survey'.
- 3.Click on.
- 4.Fill in the title of your feedback survey.
- 5.Fill in when you want the push notification to be sent to fill in the feedback form.
- 6.Add new questions to your feedback form, by clickingon the right-hand side of the form.
The NPS score is always in the feedback survey by default. This score helps to measure the overall satisfaction of your attendees.
When adding a new field to your feedback form, you have several options to add. Read what they entail, below.
Field | Description |
|---|---|
Heading | This creates a section header for the form. |
Text | Here you can add a description to the form. |
Short answers | This option allows users to leave an answer in their own words. |
Drop-down | This option allows users to choose an option from a drop-down list. Type the question and click 'Add option' to provide more options to choose from. |
Checkbox | This option allows users to choose an option from a checkbox. Type the question and click 'Add option' to provide more options to choose from. |
Ratings | This option allows users to give a star rating in the form. Choose the data type: Ask users for ratings based on if they attended a session or not. |
- 1.Go to Communication > Feedback and select 'Feedback Survey'.
- 2.Under actions, select.
- 3.Edit the e-mail template to your liking.
- 4.Scroll down and press 'Next'.
- 5.Fill in the tags to whom you want to send the e-mail and receiver state and press 'Next'.
- 6.A preview of the e-mail will be shown, scroll down and press 'Send'.
Last modified 3mo ago