📱Matchmaking (App)

Matchmaking is a feature designed to encourage networking and promote connections between users using tags created in the settings. This article will discuss its features in further detail.

Available for: in-person events; packages: extensive and advanced. Note that only the matchmaking tags are available in the advanced packages.

Add a single matchmaking tag

You can quick + easily create your matchmaking tag in the Admin panel by completing the followings steps:

  1. From the Admin Panel, click on 'Matchmaking'.

  2. Click on the blue button, 'Change tags'.

  3. Enter the 'Name' of the tag.

  4. Click Add tag.

✅ Your first Matchmaking tag is created

Bulk add several matchmaking tags

You can easily add multiple matchmaking tags in one go by completing the following steps:

  1. From the Admin Panel, click on 'Matchmaking'.

  2. Click on the blue button, 'Change tags'.

  3. Enter the name of the tag

  4. Click 'add new tag' to add another tag

  5. Click 'submit' the bulk add the tags

Please read the below carefully as it is crucial to the success of the matchmaking system and help your users get the most from the event.

Once a matchmaking tag is created in the Admin Panel, it appears as an interest option for the app users, it is then down to them to select the interests that apply to them.

Note that these matchmaking tags will also be used for the Swipe to Match feature.

Weighted Matchmaking tags

Weighted matchmaking tags allow you to set a priority of who should receive more matches at your event. This allows you to differentiate which user groups or exhibitors will get more focus at the event.

Here's an example: You have 3 different tiers of sponsors at an event (Bronze, Silver, Gold). You as an event organiser want to ensure that the Gold sponsors receive the most matches. The Gold sponsor receives more matches and has higher traction of potential leads.

How this works

To set a weight to a matchmaking tag, you can complete the following steps:

  1. From the Admin Panel, go to 'Matchmaking'.

  2. Click on the blue button, 'Change Tags'.

  3. Either create a new tag or edit an existing tag (all tags must be created before you can add the weight).

  4. In the section 'Matching tags' type the name of another tag that you want to set the weight against.

  5. Choose the weight of the tag between 1 and -1 (the higher the number, the more matches will be generated)

In the example below you can see that we have edited the Attendee matchmaking tag setting the weight of how many matches a Gold, Silver and Bronze Sponsor will receive. The Gold Sponsor is given a 1, Silver 0 and Bronze 0.5 this means Silver will receive fewer matches than Gold sponsors but more than Bronze sponsors.


Additional settings for matchmaking within the admin panel can be found here.

Matchmaking methods

There are two different ways of matchmaking users. Flick between the tabs below to find out how you can do this.

  1. Select the number of matches each user should have using the drop-down menu.

  2. Click on '(Re)calculate matches'.

4. Review the number of matches and select 'Save to database' to notify users of their matches.

Note: At least 10 users must have registered their interests before you can connect users.

The result

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