# Admin panel passwords (App + Virtual event)
## How to change your password for the admin panel
### Option 1 - Within the admin panel
1. Hover over the settings tab.
2. Select 'Change password' from the drop-down menu.
3. Complete the fields as described.
4. Click on 'Change Password'.
{% hint style="info" %}
**Note:** when using multiple events connected to a multi-environment:
To be able to use the function of switching events, it must be noted that the events must have the same passwords. If not, switching events is not possible.
{% endhint %}
### Option 2 - Via the login screen
To send yourself an e-mail containing a reset code and additional instructions to change your password:
1. On the log-in page, click on 'Forgot password?'.
2. Enter the e-mail address associated with your account.
3. Click on 'Reset password'.
4. Complete the fields described (Your reset code will have been sent to you by e-mail).
5. Click on 'Set new password'.
## Two-factor authentication
It is possible to set up two-factor authentication for all admins that have access to the admin panel. A third-party app is then required for this process, for example, the app "Google Authenticator". The passwords must be a combination of at least 8 characters, using upper and lower case letters, a number and a symbol.
If you are interested to have the two-factor authentication activated on your platform, please contact your delivery consultant.
### The final result
This is how the login process will then look with the two-factor authentication enabled:
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