# Push notifications (Virtual event)
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Available for: online events; packages: core, advanced and extensive
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## Manual adjustments in the admin panel
[This ](https://knowledge-base.letsgetdigital.com/the-admin-panel/communication/application/push-notifications)article explains how to set up and edit push notifications in the admin panel.
## Notifying offline users
In the admin panel click on 'Settings' and select 'General settings'.
Click on 'Mail' from the left-hand menu.
The settings can be set up to send users an email instead of a push notification when they are currently offline from the virtual event platform.
Enable **both** the settings ''Send an e-mail instead of a push notification'' and ''Send an e-mail of a push message if a user is offline on virtual event platform'':
Click on 'Save changes'.
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When enabled, the user(s) will receive the ''New message received'' [onboarding mail ](https://knowledge-base.letsgetdigital.com/the-admin-panel/communication/virtual-platform/onboarding/template-editor)including push notifications via mail when offline from the platform.
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