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Invoice system (Virtual event)
In this article the calculation process of the invoice is explained.
Some users can be attendees, exhibitors and speakers at the same time. With orders, this is calculated as follows:
*) The logged or checked-in users are counted once the event platform is closed. If users are deleted after this date they still count in the total number of logged-in users.
Beware: the amount of logged-in users (logged-in organisers, speakers, exhibitors and attendees) will be charged after the event!
After the event, you can easily see how we do the post-calculation of your event.
Go to your admin panel after the event has ended. In the general overview it now has an additional view -> Billing:
Note: If you booked support hours these will be also added to the general overview:
If you click on the blue link you will go to your order overview where you can see what will be on your post calculation:
In the 'About' section you can also download a complete Excel overview. Here you can get a detailed overview of the post-calculation.
Last modified 3mo ago