# Mail editor

When selecting one of templates, you get brought the mail editor.

### Editing Mails

1. Give the template a name, so it is easier to find for later use.&#x20;
2. Add an informative subject.
3. Customise the content. More on this below.
4. Save as draft, in the low right corner.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FNl6nE7Km2alZzkpEFYuv%2Fimage.png?alt=media&#x26;token=50b3c0ff-1ea2-4794-96bb-a785cff5bdf0" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
A template cannot be deleted once the mail is scheduled for delivery
{% endhint %}

{% hint style="info" %}
Always test your mails by sending a **preview** to yourself after your template is done. The preview mail will be sent to your mail address and you can test the working of all links.
{% endhint %}

### Customise and personalize content using dynamic user fields

*You can set up variable elements within your mail template which change based on the information connected in the admin panel. Useful for personalized mails.*&#x20;

When clicking on the option **dynamic user fields** you will be able to insert variable information. The variable information is dependant on the respective information of the receiving user, admin panel, organisation information etc. The different variables and respective information are explained below;

<table><thead><tr><th width="256">Event tags</th><th>Description</th></tr></thead><tbody><tr><td>Name of the organisation</td><td>General settings -> Organisation information -> Name of the organiser.</td></tr><tr><td>Organisation Address</td><td>General settings -> Organisation information -> Address of the organiser.</td></tr><tr><td>Organisation website</td><td>General settings -> Organisation information -> Website of the organiser.</td></tr><tr><td>App name</td><td>App settings -> General -> Name of the app.</td></tr><tr><td>Event name</td><td>General settings -> Event information -> Name of the event.</td></tr><tr><td>Email subject</td><td>Subject of the e-mail that you filled in the template editor.</td></tr></tbody></table>

<table><thead><tr><th width="260">Recipient tags</th><th>Description</th></tr></thead><tbody><tr><td>Recipients full name</td><td>Takes the full name from the users profile as listed in the admin panel.</td></tr><tr><td>Recipients first name</td><td>Takes the first name from the users profile as listed in the admin panel.</td></tr><tr><td>Recipients last name</td><td>Takes the last name from the users profile as listed in the admin panel.</td></tr><tr><td>Recipients email</td><td>Takes the email from the users profile as listed in the admin panel.</td></tr><tr><td>Recipients Login code</td><td>Provides users with their login code (or activation code taken from their profile in the admin panel).</td></tr><tr><td>Personal programme</td><td>Lists the personal program of the user.</td></tr><tr><td>Personal programme with speaker</td><td>Lists the personal program of the user with the relevant speaker name.</td></tr><tr><td>QR code app</td><td>Places a QR code within the email that users can use to check in to the event or login to the app.</td></tr></tbody></table>

<table><thead><tr><th width="262">Link tags</th><th>Description</th></tr></thead><tbody><tr><td>Personal download app link</td><td>Provides users with a personal link to download the app</td></tr><tr><td>Personal go to virtual event link</td><td>Provides users with a personal link to access and login to the virtual event</td></tr></tbody></table>

### Action button

You can add an action button that is placed in the mail that directs users to either the app or virtual event or a custom URL. The various options for a dynamic button are listed below.

* Personal download app
* Personal go to virtual event
* Exhibitor portal login
* Update RSVP
* Complete registration
* Share with friends
* Export contacts
* Custom URL

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FSTnimvTBEuCsrZgFo3yi%2FScreenshot%202024-04-30%20at%2018.21.40.png?alt=media&#x26;token=21db3e23-58f7-46c6-9120-a6f76db596a9" alt="" width="376"><figcaption></figcaption></figure>

### Mail Includes

| Variable           | Description                                                                                                                                                                                      |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Include badge      | You can choose to include an A4 badge to the mail template that users can print and bring to a physical event for check-in purposes. The badge can be customised in the badge printing settings. |
| Include ICAL       | Allows you to include an ICAL calendar invite in the mail.                                                                                                                                       |
| Attach extra files | Allows you to include one or more files in the mail. Recommended file size is a maximum of 25 MB.                                                                                                |
