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            • Connecting registered sessions to users (My programme) (App)
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          • List of all subscriptions (App)
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          • Advanced Programme Logic
          • Programme export (App)
        • Personal programme (App)
        • Video (App)
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    • Communication
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        • Mail editor
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      • 💻Communication (Virtual event)
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          • Examples for push notifications (Virtual event)
        • Networking tables (Virtual event)
        • Connection Center (Virtual event)
      • 📱Communication (App)
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        • Feedback (App)
          • Feedback survey (App)
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      • Social Wall
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      • 💻Navigation (Virtual event)
        • Virtual event (menu) (Virtual event)
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        • General settings (Virtual event)
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        • Programme settings (Virtual event)
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        • Social Media - Share Option (Virtual event)
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  • LGD features
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      • Location self check-in QR code (App)
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    • Platform and Application compatibility
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    • Service packages (App + Virtual event)
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      • Badge printing settings
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    • Subscription Container
  • MISC
    • 💻Virtual platform (Virtual event)
      • Technical specifications (Virtual event)
        • Bandwidth (Virtual event)
          • Samba user capacity (Virtual event)
        • Browser support (Virtual event)
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      • Copy of Technical specifications (Virtual event)
        • Bandwidth (Virtual event)
          • Samba user capacity (Virtual event)
        • Browser support (Virtual event)
        • VPN (Virtual event)
      • Whitelisting (Virtual event)
      • Custom URL (Virtual event)
      • Technical and Organisational Measures
      • Brochures (Virtual event)
      • GDPR, data & access (Virtual event)
    • 📱Application (App)
      • APIs
        • Webhooks
      • Data Protection
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Contact support

  • Mail us
On this page
  • Editing Mails
  • Customise and personalize content using dynamic user fields
  • Action button
  • Mail Includes

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  1. The admin panel
  2. Communication
  3. Mails

Mail editor

Here you can find multiple mail templates that can be personalized so it fits the desired branding and content.

Last updated 2 months ago

Was this helpful?

When selecting one of templates, you get brought the mail editor.

Editing Mails

  1. Give the template a name, so it is easier to find for later use.

  2. Add an informative subject.

  3. Customise the content. More on this below.

  4. Save as draft, in the low right corner.

A template cannot be deleted once the mail is scheduled for delivery

Always test your mails by sending a preview to yourself after your template is done. The preview mail will be sent to your mail address and you can test the working of all links.

Customise and personalize content using dynamic user fields

You can set up variable elements within your mail template which change based on the information connected in the admin panel. Useful for personalized mails.

When clicking on the option dynamic user fields you will be able to insert variable information. The variable information is dependant on the respective information of the receiving user, admin panel, organisation information etc. The different variables and respective information are explained below;

Event tags
Description

Name of the organisation

General settings -> Organisation information -> Name of the organiser.

Organisation Address

General settings -> Organisation information -> Address of the organiser.

Organisation website

General settings -> Organisation information -> Website of the organiser.

App name

App settings -> General -> Name of the app.

Event name

General settings -> Event information -> Name of the event.

Email subject

Subject of the e-mail that you filled in the template editor.

Recipient tags
Description

Recipients full name

Takes the full name from the users profile as listed in the admin panel.

Recipients first name

Takes the first name from the users profile as listed in the admin panel.

Recipients last name

Takes the last name from the users profile as listed in the admin panel.

Recipients email

Takes the email from the users profile as listed in the admin panel.

Recipients Login code

Provides users with their login code (or activation code taken from their profile in the admin panel).

Personal programme

Lists the personal program of the user.

Personal programme with speaker

Lists the personal program of the user with the relevant speaker name.

QR code app

Places a QR code within the email that users can use to check in to the event or login to the app.

Link tags
Description

Personal download app link

Provides users with a personal link to download the app

Personal go to virtual event link

Provides users with a personal link to access and login to the virtual event

Action button

You can add an action button that is placed in the mail that directs users to either the app or virtual event or a custom URL. The various options for a dynamic button are listed below.

  • Personal download app

  • Personal go to virtual event

  • Exhibitor portal login

  • Update RSVP

  • Complete registration

  • Share with friends

  • Export contacts

  • Custom URL

Mail Includes

Variable
Description

Include badge

You can choose to include an A4 badge to the mail template that users can print and bring to a physical event for check-in purposes. The badge can be customised in the badge printing settings.

Include ICAL

Allows you to include an ICAL calendar invite in the mail.

Attach extra files

Allows you to include one or more files in the mail. Recommended file size is a maximum of 25 MB.