# Registration & pre-event page settings

### Location 

&#x20;<kbd>Settings</kbd> →  <kbd>General Settings</kbd> →  <kbd>Registration & Pre-event Page Settings</kbd>

### General

<details>

<summary>What is your URL event name (rename this)? </summary>

**Purpose:** In the URL of your event, the text after your event number can be customised to fit the tone of your event.&#x20;

**Input:** Text field (3–20 characters). Lowercase letters, numbers, and underscores only.

**Default value:** Empty. &#x20;

**Behaviour:** Adding text will replace the short name of the event that is shown in the event URL. Leaving the field empty will revert it to the original name.

**Example:**

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FKYi2eNbWdjKeuOEDbPRM%2Fimage.png?alt=media&#x26;token=5b88cb7e-8c61-4fdf-b427-605f2bcd2ed2" alt=""><figcaption><p>Default URL (no customisation)</p></figcaption></figure>

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FJrHBGO8ocSo6bauhEtqc%2Fimage.png?alt=media&#x26;token=0e0dcfd9-d02f-4c42-89d3-b1cc2a96bcdd" alt=""><figcaption><p>Customised URL </p></figcaption></figure>

</details>

<details>

<summary>Allow integrations to synchronise data</summary>

**Purpose:** Toggle whether connected integrations e.g. Momice, Weeztix, Eventbrite are able to add and update users and content in Let's Get Digital.

**Input:** Boolean (True/False)

**Default value:** True &#x20;

**Behaviour:** When disabled, all integrations are fully inactive. No data is imported, exported, or synchronised. This acts as a global kill switch for all integrations.

{% hint style="warning" %}
**Note:** This setting disables both automatic processes (webhooks, background sync) and manual actions (such as the Import button).
{% endhint %}

</details>

***

### Registration

<details>

<summary>Only allow unique email addresses</summary>

**Purpose:** Require all users to have distinct email addresses.

**Input:** Boolean (True/False)

**Default value:** False (in most cases); automatically set to True when the container mode is set to *Unique emails*.\
See [*Subscription Containers*](https://knowledge-base.letsgetdigital.com/pricing-and-packaging/subscription-container#settings) for more information.

**Behaviour:** When true, new users must register with unqiue email addresses. Existing users are unable to have their email address updated to one that matches that of an existing user.&#x20;

{% hint style="info" %}
Attempting to add users with identical email addresses the import tool will result in errors. &#x20;

Duplicate users added via ticketing integrations will receive an alias (a plus + followed by additional characters before the @) to ensure uniqueness. Emails will still be sent to the original email address.
{% endhint %}

</details>

<details>

<summary>Use complex registration codes</summary>

**Purpose:** Increase the complexity of registration codes used to log into the platform by inserting special (non-alphanumeric) characters.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:** When true, all new users created in Let's Get Digital will have registration codes that are **8 characters long** and include at least:

* **1 uppercase letter**
* **1 lowercase letter**
* **1 number**
* **1 symbol** (e.g. $, !, ?, \*)

{% hint style="info" %}
Registration codes are used to log into the App and/or Virtual Event.
{% endhint %}

</details>

<details>

<summary>Default registration form</summary>

**Purpose:** Set the primary registration form to be featured on the pre-event page of the event.&#x20;

**Input:** Dropdown (single-select)

**Default value:** Empty

**Behaviour:** On the pre-event page, a ***Register here!*** button will be shown. Clicking this button opens the selected registration form.

</details>

<details>

<summary>Enable automatic matching of users and companies based on company name</summary>

**Purpose:** Automatically link users to an existing company when the company name entered in their profile exactly matches an existing company name.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:** When enabled, users are automatically linked to an existing company if the **company name** field in their profile exactly matches the company name in the system.&#x20;

**Role assignment**

* If the Exhibitor Portal is active: matched users are added as Exhibitor Crew.
* If the Exhibitor Portal is not active: matched users are added as employees of the company.

{% hint style="info" %}
**Note:** Disabling this feature does not remove existing links. New users will no longer be matched automatically.
{% endhint %}

</details>

<details>

<summary>Enable automatic matching of users and companies based on email and company website</summary>

**Purpose:** Automatically link users to an existing company when the domain of their email address matches the domain of a company’s website.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:** When enabled, users are automatically linked to an existing company if the domain of their email address corresponds to the domain of a company's website in the **Website** field in a company's **Contact Info** tab.

**Role assignment**

* If the Exhibitor Portal is active: matched users are added as Exhibitor Crew.
* If the Exhibitor Portal is not active: matched users are added as employees of the company.

{% hint style="info" %}
**Note:** Disabling this feature does not remove existing links. New users will no longer be matched automatically.
{% endhint %}

</details>

<details>

<summary>Restrict company auto-matching by user tag</summary>

{% hint style="warning" %}
**Dependency:** One of the following settings must be enabled for this setting to become visible:

* Enable automatic matching of users and companies based on company name
* Enable automatic matching of users and companies based on email and company website
  {% endhint %}

**Purpose:** Limit who will be eligible for automatic matching with a company.

**Input:** Multi-select (tags)

**Default value:** Empty

**Behaviour:** When enabled, automatic company matching is restricted to users with at least one of the selected tags. If no tags are selected, matching applies to all users.

{% hint style="info" %}
**Note:** Tags can be added or removed at any time. Changes only affect new matches; existing links are not modified
{% endhint %}

</details>

<details>

<summary>Enable RSVP module</summary>

{% hint style="warning" %}
**Dependency**: At least one registration form must exist before RSVP emails can be sent.
{% endhint %}

**Purpose:** Allow event organisers to send RSVP invitations to users who have been created in advance. Users can accept (and provide additional details via a registration form) or decline, giving organisers insight into attendance.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:**  When enabled, organisers can send **RSVP emails** using the default RSVP template or custom emails with dynamic fields and buttons.&#x20;

RSVP emails link to an existing registration form created by the organiser.

**RSVP outcome**

* Users who accept the RSVP receive the tag Registration Accepted.
* Users who decline the RSVP receive the tag Registration Declined.

</details>

<details>

<summary>Show registered sessions in registration forms that are full </summary>

**Purpose:** Control whether sessions with an attendance cap are shown in registration forms once they are fully booked.&#x20;

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** When enabled, fully booked sessions are shown in the session picker within registration forms. These sessions are displayed as greyed out, labelled (Full), and cannot be selected.

When disabled, fully booked sessions are hidden from the session picker.&#x20;

</details>

***

### Pre-event page

<details>

<summary>Show help button on the pre-event page</summary>

{% hint style="warning" %}
**Dependency:** The Helpdesk must be configured for this setting to function.
{% endhint %}

**Purpose:** Display a ***Helpdesk*** button on the pre-event page that allows users to contact support without logging in.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:**&#x20;

A help button is displayed in the top-right corner of the pre-event page.

When clicked, users can contact support if they are experiencing issues accessing or using the event platform.

* If a Helpdesk manager is active, users can start a live chat.
* Otherwise, users can send a support request via email.

</details>

<details>

<summary>Show companies on pre-event page </summary>

**Purpose:** Show companies present at your event using an interactive carousel.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** Displays a carousel of companies added to the event. The carousel shows the total number of companies and basic information for each entry.

Each company card displays the company name, an image (such as a logo), and the booth location, if available.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FgN1gwDbwcBWkvcLQy3w1%2Fimage.png?alt=media&#x26;token=d95fd99c-4d5a-4250-a48a-14997ef2d2ac" alt="" width="563"><figcaption><p>Company carousel showing company images, their names, and booth locations</p></figcaption></figure></div>

When a company card is clicked, a pop-up appears showing the company description, contact information, social media links, and booth details.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FihuvM0yUNRn6JtcomF6S%2Fimage.png?alt=media&#x26;token=eacf792d-2224-4c86-8ff4-3fcf92d7049e" alt="" width="338"><figcaption></figcaption></figure></div>

</details>

<details>

<summary>Show companies in iframe overview on pre-event page</summary>

{% hint style="warning" %}
**Dependency:** The following setting must be enabled for this setting to become visible:

* Show companies on pre-event page
  {% endhint %}

**Purpose:** Replace the company carousel with a searchable overview of companies.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:** Replaces the company carousel with a company overview. Companies can be searched from the main list, or filtered using search and selecting tags.&#x20;

When a company card is clicked, the same pop-up appears as when using the carousel.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2Fdh7inDTees1hxfHwjGca%2FScreenshot%202025-12-18%20at%2014.40.28.png?alt=media&#x26;token=9efee9ef-4053-4795-8b71-8110a0607ca6" alt=""><figcaption></figcaption></figure>

</details>

<details>

<summary>Show programme on pre-event page</summary>

**Purpose:** Adds a simplified representation of the event programme to the pre-event page.

**Input:** Boolean (True/False)

**Default value:** False

**Behaviour:** When enabled, an iframe containing the event programme is added to the pre-event page. The programme uses the same design as the programme shown in the Virtual Event.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FtuIDReOZPcLlDGmziO4b%2FScreenshot%202025-12-18%20at%2015.17.24.png?alt=media&#x26;token=4d7a6321-25b3-4104-8025-99f434e3c976" alt="Standard (vertical) programme with 2 columns and vertical space set to 2" width="563"><figcaption><p>Standard (vertical) programme with 2 columns and vertical spacing set to 2.</p></figcaption></figure></div>

The programme has two designs, the standard having a vertical design, whilst the latter having a horizontal design

{% hint style="info" %}
**Note:** The vertical programme layout can be customised to suit different programme types:

* **Columns:** up to 6 can be visible at once
* **Vertical space:** there are 6 different spacing settings to adjust for longer sessions as well as sessions with very long titles.

Access these settings and more at <kbd>Settings</kbd> → <kbd>General Settings</kbd> → <kbd>Programme</kbd>.
{% endhint %}

Horizontal mode can be enabled via <kbd>Settings</kbd> → <kbd>General Settings</kbd> → <kbd>Programme</kbd> → <kbd>Switch to horizontal programme layout</kbd>.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FExgCjQiIZrwrMRg1ZXwR%2Fimage.png?alt=media&#x26;token=a974afd3-4261-4a6c-ab86-97ba6df6e37a" alt="" width="563"><figcaption><p>Horizontal programme</p></figcaption></figure></div>

</details>

<details>

<summary>Select user tags to display on the pre-event page</summary>

**Purpose:** Feature a selection of event attendees on the pre-event page by selecting corresponding user tags.&#x20;

**Input:** Multi-select (tags)

**Default value:** Empty

When one or more user tags are selected, users who have at least one of these tags are displayed on the pre-event page in a 4×4 grid.

At the top of the section, the total number of displayed users is shown (e.g. “12 attending people”).

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FR0itTOAl7sOjdn7ZaiI4%2Fimage.png?alt=media&#x26;token=a4b7791f-e809-4d27-a4cb-ecdaff908ee6" alt="" width="563"><figcaption><p>Users that have at least one of the tag are listed in a grid on the pre-event page</p></figcaption></figure></div>

When no tags are selected, no users are shown on the pre-event page.

</details>

<details>

<summary>Allow visitors to filter users by tag</summary>

{% hint style="warning" %}
**Dependency:** The following setting must be active for this setting to become visible:

* Select user tags to display on the pre-event page
  {% endhint %}

**Purpose:** Filter on specific tags to see relevant attendees that you may wish to network with.

**Input:** Boolean (True/False)

**Default value:** True

A row of buttons is added to the user grid which allows users to filter users based on the selected tags. The filter includes any user with at least one of the selected tags.&#x20;

When no tags are selected, all users are shown.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2Fg8xQhvrgxncXcZWPGC2N%2Fimage.png?alt=media&#x26;token=b1f5da2f-a480-4c50-b026-996d18d86e57" alt="" width="563"><figcaption><p>User list filtered to show users with the selected tags.</p></figcaption></figure></div>

</details>

<details>

<summary>Show speaker circles on the top of the pre-event page</summary>

{% hint style="warning" %}
**Warning:** This functionality is automatically disabled when one of following settings are modified:

* Landing page image
* Pre-event video

When the landing page image is removed, the speaker circles become visible again.

Manage this setting via <kbd>Settings</kbd> → <kbd>General Settings</kbd> → <kbd>Branding images.</kbd>
{% endhint %}

**Purpose:** Spotlight up to three speakers at the top of the pre-event page.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** Up to three speaker profile images are displayed in the top-right corner of the pre-event page. The images rotate on page load, allowing multiple speakers to be showcased.

When fewer than three speakers are available, the number of displayed circles is reduced accordingly.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2F0Y4eVkyd1XAyF8Wt9jUF%2FScreenshot%202025-12-19%20at%2010.39.22.png?alt=media&#x26;token=0c7f184b-bee8-4d66-aaa9-982c19f2f4bf" alt="" width="563"><figcaption><p>Pre-event page showing three features speakers.</p></figcaption></figure></div>

</details>

<details>

<summary>Show speakers on pre-event page </summary>

**Purpose:** Show speakers taking part in your event using an interactive carousel.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** Displays a carousel of speakers added to the event. The carousel shows the total number of speakers and basic information for each entry.

Each speaker card displays the speaker’s profile image, name, and professional role or organisation.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2F0Gruxp0hNdBRScMBEbk9%2FScreenshot%202025-12-19%20at%2011.30.46.png?alt=media&#x26;token=61cf3abc-e077-48f7-abd5-bb123e16e812" alt=""><figcaption><p>Speaker carousel showing profile images, their names, and roles</p></figcaption></figure></div>

When a speaker card is clicked, a profile pop-up opens showing the speaker’s biography and the sessions they are speaking in.

<div data-with-frame="true"><figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FVUo7c6vHTtLkg6ZnRJuM%2Fimage.png?alt=media&#x26;token=7f46395d-37b5-49e9-aaf7-064b559fdb04" alt="" width="286"><figcaption><p>Profile showing short bio and links to featured talks.</p></figcaption></figure></div>

</details>

<details>

<summary> Link where users can go to order tickets </summary>

**Purpose:** Add a button to the pre-event page that links to an external ticketing partner.

**Input:** Text (URL)

**Default value:** Empty

**Behaviour:** When a URL is provided, an **Order tickets** button is shown on the pre-event page. Clicking the button redirects users to the specified URL.

</details>

<details>

<summary>Show link to page as an iframe on the front page</summary>

{% hint style="warning" %}
**Dependency:** The following setting must be active for this setting to function:

* &#x20;Link where users can go to order tickets&#x20;
  {% endhint %}

**Purpose:** Display the linked webpage inside the pre-event page using an iframe instead of redirecting users to an external site.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** When enabled, the website that is opened when clicking the **Order tickets** button is shown in an iframe on the pre-event page, rather than going to an external site. &#x20;

</details>

<details>

<summary>Impressum URL </summary>

**Purpose:** Add a link to an external impressum to the pre-event page footer

**Input:** Text (URL)

**Default value:** Empty

**Behaviour:** Adds an **Impressum** link to the footer of the pre-event page. Alternatively, this can be used as a place to link to an external privacy policy document.&#x20;

</details>

<details>

<summary>Select the content for the pre-event page</summary>

**Purpose:** Select the content from the list of pages to act as the main information text on the pre-event page.

**Input:** Single-select (pages)

**Default value:** Placeholder texts are used

**Behaviour:** Two columns of text are added to the pre-event page using the content of selected pages. When removed, the section is hidden. Options for left and right columns.&#x20;

</details>

<details>

<summary>Selected featured speakers</summary>

{% hint style="warning" %}
**Dependency:** The following setting must be active for this setting to become visible:

* Show speaker circles on the top of the pre-event page
  {% endhint %}

**Purpose:** Choose up to three users to appear in the featured speaker circles on the pre-event page.

**Input:** Multi-select (tags)

**Default value:** Empty

**Behaviour:** There are three speaker circles which randomly show speakers on the pre-event page. Each of the three circles can have a featured speaker which results in the same users' photos being displayed rather than constantly changing.&#x20;

When disabled, fully booked sessions are hidden from the session picker.&#x20;

</details>

<details>

<summary>Enable Let's Get Digital copyright </summary>

**Purpose:** Show/hide references to Let's Get Digital in the Virtual Event/Pre-event page.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** When disabled, Let's Get Digital's copyright notice is removed from the platform. This is useful when whitelabeling an event is a priority.&#x20;

</details>

<details>

<summary>Pre-event video</summary>

{% hint style="warning" %}
**Warning:** Enabling this setting automatically disables the following functionality:

* Show speaker circles on the top of the pre-event page

When the pre-event video is removed, the speaker circles become visible again.
{% endhint %}

**Purpose:** Feature a video on the pre-event page.

**Input:** Text (URL)

**Default value:** Empty

**Behaviour:** When a valid video URL is provided, the video is embedded and displayed at the top of the pre-event page.

</details>

<details>

<summary>Add a tracking pixel (e.g. using Google Tag Manager)</summary>

{% hint style="info" %}

## **Learn more**

&#x20;For step-by-step instructions and an explanation of how to use tracking pixels and tracking scripts, see: [using-tracking-scripts-gtm-ga-and-pixels-in-lets-get-digital](https://knowledge-base.letsgetdigital.com/the-admin-panel/settings/general-settings-app-+-vp-1/registration-and-pre-event-page-settings/using-tracking-scripts-gtm-ga-and-pixels-in-lets-get-digital "mention").
{% endhint %}

**Purpose:** Embed a tracking pixel to measure completed registrations for your event.

**Input:** Text (Tracking Script)

**Default value:** Empty

**Behaviour:** When a tracking pixel is provided, it is rendered on the registration completion page after a user successfully submits the registration form.

The pixel fires once per completed registration, allowing registration conversions to be tracked.

</details>

<details>

<summary>Enable sticky header</summary>

**Purpose:** Display a persistent header on the pre-event page to provide continuous access to navigation and primary actions.

**Input:** Boolean (True/False)

**Default value:** True

**Behaviour:** When enabled, a sticky header remains visible as users scroll the pre-event page.

The header provides quick access to navigation items and primary actions, including buttons linking directly to registration forms or ticket ordering pages.

</details>