# General feedback (Virtual event)

## Manual adjustments in the admin panel

[This ](https://knowledge-base.letsgetdigital.com/the-admin-panel/feedback/application/event-app-feedback)article explains how to set up feedback questions in the admin panel. 

## Settings <a href="#settings" id="settings"></a>

1. In the Admin Panel, hover over settings.&#x20;
2. Select 'Virtual event settings'.

![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5LNCGpK5lyymcFZU4V%2F-McO84yKGPG7mR7E-zsH%2F-McO9ZFC4zkoGoUSb35q%2F2021-06-15_16-12-08.gif?alt=media\&token=a7e5b4d8-fc1a-472c-8156-3363a0f4ba07)

&#x20;   3\. Click on 'Feedback' from the left hand menu.

## Managing your feedback <a href="#managing-your-own-privacy-statement" id="managing-your-own-privacy-statement"></a>

### Feedback

Manage feedback by enabling or disabling the following settings:

| Title                                                   | Explanation                                                                                                                                                     |
| ------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Enable feedback                                         | Enable or disable the [feedback ](https://knowledge-base.letsgetdigital.com/the-admin-panel/feedback/application/event-app-feedback)feature in the admin panel. |
| When would you like to enquire feedback from attendees? | Select when users will be asked to provide feedback.                                                                                                            |

### Session end feedback

Feedback questions during the event, for example at the end of a session, have to be set-up in a different section of the admin panel. [This](https://knowledge-base.letsgetdigital.com/the-admin-panel/feedback/event-feedback) article provides more information.

Fill the fields as applicable.

| Settings                               | Explanation                                                                                              |
| -------------------------------------- | -------------------------------------------------------------------------------------------------------- |
| Enable feedback on end session         | Tick the box to enable the feature to send feedback at the end of sessions.                              |
| Feedback title                         | Title as displayed in bold at the top of the pop-up.                                                     |
| Description                            | Description as displayed in plain text on the pop-up.                                                    |
| Button text                            | Text on the button.                                                                                      |
| Survey link                            | URL of the survey.                                                                                       |
| Enable feedback when leaving the event | Tick the box to enable the feature to enable to send a survey link when people leave the event platform. |

{% hint style="info" %}
**Reminder:** Don't forget to save your changes!
{% endhint %}

## The end result <a href="#the-end-result" id="the-end-result"></a>

Open the push notification.

![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5LNCGpK5lyymcFZU4V%2F-Mchq6iwAIoWPzfkhmGL%2F-MchrwmyfkeHlXeimT2L%2F2021-06-21_11-20-58.gif?alt=media\&token=f2131759-3073-47c9-b20a-255dd0efdad1)

Rate the assessment question.

![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5LNCGpK5lyymcFZU4V%2F-Mchq6iwAIoWPzfkhmGL%2F-Mchs7KqBHeh31B39W4a%2F2021-06-21_11-21-55.gif?alt=media\&token=943c0eb1-45c0-4e0f-9327-bc6c090c926f)

Answer the feedback question and click on 'Submit'.

![](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M5LNCGpK5lyymcFZU4V%2F-Mchq6iwAIoWPzfkhmGL%2F-MchsJPNE-lmM_iBLNO4%2F2021-06-21_11-22-46.gif?alt=media\&token=e448939a-e4e8-4571-9f60-3b76fb679e6b)