Session feedback (App)

Feedback requests can be tailored for more feedback pertinent to individual sessions. This article will explain how to enable & set this up, and edit the questions being asked.

The home page

To find the session feedback feature within the admin panel, hover over the 'Communication' tab, click 'Feedback' and then select 'Session feedback'.

Managing session feedback requests

Enabling/disabling session feedback requests

  1. Open the home page.

  2. All session feedback requests can be enabled/disabled at once using the blue buttons at the bottom of the page. You may:

    1. Enable all push notifications;

    2. Disable all push notifications;

    3. Enable feedback at the end of the talk;

    4. Disable feedback at the end of the talk.

3. Look for a blue 'Yes' or red 'No' icon to the right of each session. Sending a feedback request through a push notification at the end of a talk or showing feedback at the end of a talk can be enabled/disabled for each individual session.

Note: 'Yes' means users will be asked for their feedback on that session, and 'No' means they won't.

4. Click on these icons to toggle between them.

Editing session feedback requests

  1. Open the home page.

  2. Complete/edit the fields as described.

  3. Click on 'Save changes'.

Settings

  1. In the Admin Panel, hover over settings.

  2. Select 'App settings'.

3. Click on 'Feedback' from the left-hand menu.

Managing your feedback

Manage feedback by enabling or disabling the following settings:

Title

Explanation

Enable feedback

Enable or disable the feedback feature in the admin panel.

Enable the rating of this app

Enable or disable the rating of the event displayed on the social wall.

Enable the rating of program items

Enable or disable the rating of each separate program item.

Enable the rating of posters

Enable or disable the rating of posters.

Enable visible poster images

Enable or disable the visibility of poster images in the app.

Enable feedback in menu

Enable or disable open feedback in the navigation menu when a user missed a feedback response.

When would you like to enquire feedback from attendees?

Select when users will be asked to provide feedback.

Reminder: Don't forget to save your changes!

The results

The results for both session and general feedback requests are found in one place. Read more on the results here.

The end result

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