Duplicate user

Duplicate user management

You can manage duplicate users (emails) by following these steps:

1. Open the admin panel.

2. Navigate to Users → Duplicate users.

3. Manage the duplicate users within your environment.

The system retains data from the leading user, while data from the other user is removed:

• Standard user fields (e.g., first name): If the leading user lacks certain information, it will be inherited from the non-leading user.

• Connections (e.g., tags): Any connections linked to the non-leading user will be transferred to the leading user.

Duplicate users overview