Check-in/out (App)
It is important to know who is at your In-person event right? Learn how you can check-in/ out your attendees and see a clear overview (even in real time!)
Check-in/out users
The mobile app offers multiple ways for 'Admins' and 'Hosts' to Check-in and out people attending your event.
Check-in/out scanner
The fastest way to check in/ out people at your event is to use the scanning option. Here is how an Admin or host can do this:
From the app menu go to 'Check in/out guests'
Select either Check-in or Check-out to open the relevant scanner
Aim the scanning camera at the user's QR code. If you do not directly receive a warning pop-up you can continue scanning the next person. If receive a warning this means the user has already been checked in/out or is not allowed to enter the event.
Manual check-in (in-app)
You can manually check in a user from within the event app as an Admin or host by completing the following steps:
From the apps menu open 'Admin options'
Choose 'Check-in manually'
Type the name of the person you wish to check-in
Click on the correct person's name
Click 'Yes' to complete the check-in
You will receive direct confirmation that the person is checked in
Event check-in status
Within the app, you can see a live overview of who has checked in/ out of your event. The overview gives you insight into specific user groups based on their tags.
To access this you can complete the following steps:
From the apps menu go to 'Admin options'
Choose 'Event check-in status'
See at the top how many users are at the event now
See at the bottom how many users have checked-out
By clicking on a user group in the list you can see who specifically has checked-in
Check-in manager
From within the Admin panel, you have an overview of all the check-ins made at your event. This overview details:
Date: The date and time a user was checked-in
Scanned by: the host or Admin who checked a user in
User: who was checked in
Result: was the check-in successful
Actions: allows you to remove the check-in of a user
How to access the check-in manager
You can access the check-in manager from your Admin panel by completing the following steps:
Go to Users --> All users
Click on the button 'Actions'
Choose Check-in manager
Export checked-in/out users
You can make an export of all the Checked-in/out users from App statistics --> User export (excel)
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