# Check-in/out (App)

## Check-in/out users

The mobile app offers multiple ways for 'Admins' and 'Hosts' to Check-in and out people attending your event. 

#### Check-in/out scanner <a href="#the-home-page" id="the-home-page"></a>

The fastest way to check in/ out people at your event is to use the scanning option. Here is how an Admin or host can do this:

1. From the app menu go to 'Check in/out guests'<br>

   <figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FavKoyDbVvRi5AonYHdd2%2FUntitled%20design%20(1).gif?alt=media&#x26;token=9b5a62c2-72c8-40ab-bf44-b8cce13ef939" alt=""><figcaption></figcaption></figure>
2. &#x20;Select either Check-in or Check-out to open the relevant scanner\ <br>

   <figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FDDuLQENLYmBykgkC2mxi%2FUntitled%20design%20(3).gif?alt=media&#x26;token=ceedd6a2-43e6-475f-bd7d-358623150389" alt=""><figcaption></figcaption></figure>
3. Aim the scanning camera at the user's QR code. \ <mark style="background-color:orange;">If you do not directly receive a warning pop-up you can continue scanning the next person. If receive a warning this means the user has already been checked in/out or is not allowed to enter the event.</mark>

#### Manual check-in (in-app) <a href="#the-home-page" id="the-home-page"></a>

You can manually check in a user from within the event app as an Admin or host by completing the following steps:

1. From the apps menu open 'Admin options'
2. Choose 'Check-in manually'
3. Type the name of the person you wish to check-in&#x20;
4. Click on the correct person's name
5. Click 'Yes' to complete the check-in&#x20;

You will receive direct confirmation that the person is checked in

## Check-in status

Within the app, you can see a live overview of who has checked in/ out of your event. The overview gives you insight into specific user groups based on their tags.&#x20;

To access this you can complete the following steps:&#x20;

1. From the apps menu go to 'Admin options'
2. Choose 'Event check-in status'
3. See at the top how many users are at the event now
4. See at the bottom how many users have checked-out
5. By clicking on a user group in the list you can see who specifically has checked-in

## Check-in manager

From within the Admin panel, you have an overview of all the check-ins made at your event. This overview details:&#x20;

1. **Date:** The date and time a user was checked-in&#x20;
2. **Scanned by:** the host or Admin who checked a user in
3. **User:** who was checked in
4. **Result:** was the check-in successful
5. **Actions:** allows you to remove the check-in of a user

#### How to access the check-in manager

You can access the check-in manager from your Admin panel by completing the following steps:

1. &#x20;Go to Users --> All users
2. &#x20;Click on the button 'Actions'
3. &#x20;Choose Check-in manager

#### Export checked-in/out users

You can make an export of all the Checked-in/out users from [App statistics](https://knowledge-base.letsgetdigital.com/the-admin-panel/statistics/statistics-app) --> User export (excel)

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## &#x20;<a href="#the-end-result" id="the-end-result"></a>