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Social Wall

The Social wall is a great tool to stimulate interactions amongst your event users in a Hybrid, In-person and/or Online context. Read further to see how you can use this feature.
The Let's Get Digital Social Wall is a fantastic tool to help connect, engage and stimulate interactions within your event across platforms whether in-person, online or hybrid. Users can post images, gifs or just text on the social wall. These posts can be commented on and liked by other users.

Managing social wall posts

Creating a new post

  1. 1.
    Open the Admin panel -> Communication -> Social wall
  2. 2.
    Fill in the fields using the table below as a reference:
  3. 3.
    Once completed click 'Add post'
Title
Description
Message
The text included in the social wall post
As who should this post be posted
Choose between the yourself as an individual or as the event organiser
Schedule post
Schedule posts in advance, choose the date and time.
Image
Choose the image to accompany the post.
Edit icon: Click here to make adjustments similar to when first creating a feed message.
Delete icon: Click here to remove the feed message altogether.
Please note: Social Wall posts can only be scheduled from two weeks prior to the event.

Social wall settings

To manage the social wall:
  1. 1.
    Hover over the settings and select 'App settings' / 'Virtual event settings'.
  2. 2.
    Click on 'Social wall' from the left-side handed menu.
Setting
Description
Who is allowed to post on the social wall?
Select who is allowed to post on the social wall: everyone, only event organisers or event organisers and attendees with tags that you have selected.
Enable post approval
All posts will need to be approved by the organisation before they are posted on the social wall. When enabled, users can be allowed to post without approval based on user tags. Warning: when changed all posts that have not been approved yet will be approved
Enable social wall comments.
When enabled, all users are allowed to comment on the social wall posts.
Which users are allowed to put comments under posts.
Here you can select which users are allowed to comment on social wall posts when the social wall comments are enabled. When not filled in, everyone is allowed to comment on social wall posts.

Download all posts

Posts (Including any reactions) can be downloaded to an Excel spreadsheet:
  1. 1.
    In the admin panel, go to Communication -> Social wall
  2. 2.
    Click on 'Export' in the right upper corner.
  3. 3.
    A file will be sent to your email (this can take a couple of minutes).

How to access the social wall

Virtual event - The social wall can be added as a lobby tile or as a navigation item to your virtual event. Users can post images, gifs or just text on the social wall. These posts can be commented on and liked by other users.
App - The news feed is added by default to the navigation in the app. Here users can post images, gifs or just text on the social wall. These posts can be commented on and liked by other users.

Content moderation

Virtual platform

When the setting 'Enable post approval' is turned on, new wall posts have to first be reviewed in the admin panel by the event organisers. By navigating to 'Communication' and selecting 'Social wall', you can find all posts and approve/decline as well as edit and delete them.
Comments underneath the post can also be edited or removed by organisers right on the social wall inside the virtual platform and/or the app. By hovering on the comment, the edit and delete buttons will appear.
Editing or removing in the virtual platform
Editing or removing in the app

Export

Posts (including all comments) can be downloaded to an Excel spreadsheet:
  1. 1.
    In the admin panel, go to Communication -> Social wall
  2. 2.
    Click on 'Export' in the right upper corner.
  3. 3.
    A file will be sent to your email (this can take a couple of minutes).

Show off your Social wall!

Recommended: You can show off the Live Social wall at your In-person events by embedding the Social Wall URL using the steps below:
  1. 1.
    Open the Admin panel
  2. 2.
    Go to Communication --> Social Wall
  3. 3.
    Click on the Setting Wheel symbol
  4. 4.
    Choose Open iframe
  5. 5.
    Copy the URL of the page
  6. 6.
    The URL can be placed in various places at your event for example; Event televisions.

The final result

Social wall in the virtual event
Social wall in the app
Note: After a new post was added to the social wall, users will see a small notification sign next to the navigation icon of the news feed.
Last modified 3mo ago