> For the complete documentation index, see [llms.txt](https://knowledge-base.letsgetdigital.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge-base.letsgetdigital.com/the-admin-panel/communication/virtual-platform/results-vp.md).
# Feedback Results (Virtual event)
This article guides you through how to find and read the results of the feedback you receive for the event and specific sessions.
## Where to find your feedback results
Hover over Communication and click on 'Feedback Results'. Next, select the results that you want to analyse. These are described in more detail below.
{% tabs %}
{% tab title="Survey results" %}
The answers to the different questions of the feedback survey(s) are visible here. You can make an export as follows:
1. Hover over communication and click on 'Feedback Results'.
2. Select 'Survey results'.
3. Click on
4. An e-mail will be sent to your e-mail address including an Excel file with the feedback results.
{% endtab %}
{% tab title="NPS results" %}
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.
### Net Promoter Survey Results
**Promoters** are attendees that would recommend the app to their friends/colleagues and have answered the NPS question with a 9 or 10.
**Passives** are satisfied attendees, but would not necessarily recommend the app to their friends/colleagues and have answered the NPS question with a 7 or 8.
**Detractors** are attendees that would talk down the app to their friends/colleagues and have answered the NPS question with a 6 or higher.
### **NPS Responses**
This part provides an overview of all responses and specifies the name, score and type. These responses can be downloaded by clicking this button .
An e-mail will then be sent to your e-mail address including an Excel file with the responses of the attendees.
{% endtab %}
{% tab title="Other results" %}
Other feedback results include the results of the session and customised feedback questions.
{% endtab %}
{% endtabs %}
{% hint style="info" %}
Other results can also be exported under [virtual event stats](https://knowledge-base.letsgetdigital.com/the-admin-panel/statistics/statistics-and-recordings).
{% endhint %}
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://knowledge-base.letsgetdigital.com/the-admin-panel/communication/virtual-platform/results-vp.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
4. An e-mail will be sent to your e-mail address including an Excel file with the feedback results.
{% endtab %}
{% tab title="NPS results" %}
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company’s products or services to others. It is used as a proxy for gauging the customer’s overall satisfaction with a company’s product or service and the customer’s loyalty to the brand.
### Net Promoter Survey Results