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Users (App)
This article describes how you can add/edit/delete users within the admin panel in order for them to be able to download and use your app, plus all other functions that can be controlled.
Tip: There are 4 different types of users to know about before you begin to manage them:
  • Attendees - The event attendees.
  • Speakers - The presenter of a programme item.
  • Organisers - The people who are arranging the event and are provided access to the admin panel.
  • Exhibitors - An attendee connected to a company attending the event.
Whilst there is an overall home page for all users, each type also has a dedicated home page to make the management process and functions easier to handle.

The home page

To find the users feature from within the admin panel, hover over the 'Users' tab and select either 'All users' or the specific type of user you are interested in.

Understanding the home page

On the home page, there are a variety of quick view headings for your list of users. These are as follows:
Name
E-mail
Code
Type
Actions
The user's name
Their e-mail address
Their registration code
Any associated tags
To individually manage the user.
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Management buttons

Above the headers are two buttons for you to add new and manage users. On the left is 'Actions', and on the right is 'New user'.

Actions

The actions drop down menu has 8 different options:
  • ​User tags - Manage the tags that link to your users.
  • ​Certificates - Send attendance certificates to your attendee's.
  • ​Check-in manager - Control and view users who have or haven't checked in to the event.
  • ​Generate registration codes - Generate in bulk generic registration codes.
  • ​Download all - Quickly download an excel spreadsheet of all users in the admin panel.
  • User badges - Generate badges sorting by first name, last name or by specifying a group using tags.
  • ​Export - Download the users in the admin panel with more options and control over how.

Managing users (individually)

Creating a user

  1. 1.
    Open the home page.
  2. 2.
    Click on 'New user'.
3. Complete the basic fields as applicable:
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4. Complete the 'User details' fields as applicable:
5. Complete the 'Extra user information' fields as applicable:
6. Complete the 'Connecting user' fields. 7. Click on 'Add user':
Tip: No field has to be completed when creating a new user, allowing you to create blank users that are ready to be auto-completed when necessary.

Action buttons

Each user has four icons to their right (Under actions):
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- Edit icon: Click here to make adjustments similarly to when creating a user.
- Delete icon: Click here to remove the user altogether.
- Mail icon: Click here to see sent mails or to send a new mail.
- Check-in icon: Click here to manage the users check in.

Locked users

In the admin panel overview as well as in the user overview, you can see how many users are currently locked out of the platform. When a user tries to enter the platform and enters a wrong password multiple times, they get locked. By editing their profile, you can unlock them:

The end result

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