App - Best Practises

Use the following best practises to make sure the app work's automatically for you!

1. Navigation layout

We advise the use the following navigation item structure:

• Combined startpage*

  • Connection Center

  • Swipe-2-Match

  • Floorplan

  • Appointment

Side navigation

• My QR code

• Programme

  • Full Programme

  • Personal programme

• Exhibitors

• Logged-in attendees

• My connections

• Chat

• More

  • Settings

  • About this app

  • Leave a review

*Tip: Limit the Start page to a maximum of 4-6 key menu items. Place the

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2. Social wall encouragment

Place a non-pinned message (as the organisation) promoting your attendees to make their first social wall post.

*Here is an example social wall post with a proven track record to boost social wall engagment:

Final preparations are underway for the event and we are very excited to welcome you! Let us know if you are excited as we are by posting on this social wall.

See you soon!

*Extra booster: Get at least one colleage to reply or post on the social wall.

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3. Scheduled e-mails

Incorprate the following emails in your onboarding process:

Receivers	Login state	When	Type mail
All users	Everyone	1 week before the event	Invite to application
All users	People who didn't login yet	1 day before the event	Reminder application (with stats)
All users	People who didn't login yet	2 hours before the event	The event starts
All users	People who did login	2 hours after the event stops	Sent an overview of all leads
Exhibitors	Everyone	2 weeks before the event start	Invite to exhibitor portal
Exhibitors	Exhibitor who didn't login yet	3 days before the event	Reminder to exhibitor portal

4. Feedback / Net promoter score (NPS)

• Enable automatic session feedback pop-ups at the end of each session

• Schedule an NPS push notification (this gives your event a general score) (1 hour before the event stops)

• Schedule 1 general feedback question about the app. (2 hours before the event stops)

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5. Warm-up push messages

Warm the audience, with some scheduled push messages.

Moment	Content example
2 days before the event	Get connected with the other attendees. Have a look in the connection centre to see what brings them to the event, or use the swipe-2-match module.
Evening before the event	Tomorrow the event starts! We are looking forward to it. You as well? Let us know in the Social Feed
Moment check-in opens	The check-ins is just opened. We are looking forward to see you soon!
After each day	Day XXX is closed. We hope to see you tomorrow
After final day	The event is over. Hopefully you've made very great connections and get inspired with new knowlegde. If you've made connections using this application you will automatically receive an e-mail with a link to your contacts. Use this application to connect to the people you've missed or as a contact book for all your relevant contacts.

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6. Matchmaking

• Create 10 to 15 relevant matchmaking tags.

• Encourage users who have not yet highlighted their personal interest to set them by placing an action button on the social wall App settings -> Netoworking bubble -> 'Encourage users to set their matchmaking tags on the social wall if not yet filled'
• Set-up automatic matchmaking rounds with 2 connections made each round. (1 time 1 day before the event + 1 time 30 min before the events opens)

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7. Appointments

Make it easier for your attendees to schedule appointments with your Exhibitors by choosing to automatically generate appointment slots for companies.

Enable in 'Settings' -> 'App settings' -> 'Networking bubble' -> 'Generate Automatic Appointment Slots for Companies'

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8. Make sure all 'App content' is filled

Before attendees are onboarded to the App make sure everything is filled and looking good!

Areas too watch out for:

• Companies profiles - has the company filled their company information and set a nice logo?

• Speaker and Exhibitor profiles - Have these users got a description, relevant contact information and a profile picture?

• The programme - Does every programme have a image, description, location and relevant speakers/ exhibitors connected to it?