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Feedback settings (VP)
Below the settings to setup feedback for the virtual platform are explained. The following options are available to gather feedback:
- 1.
- 2.Session feedback: includes a one-to-five star rating, followed by an open-ended question for each specific session.
- 3.
To find the option to manage feedback within the admin panel:
- 1.In the Admin Panel, hover over settings.
- 2.Select 'Virtual event settings'.

3. Click on 'Feedback' from the left hand menu.
Manage feedback by enabling or disabling the following settings:
Title | Explanation |
Enable feedback | |
When would you like to enquire feedback from attendees? | Select when users will be asked to provide feedback. |
Feedback questions during the event, for example at the end of a session, have to be set-up in a different section of the admin panel. This article provides more information.
Fill the fields as applicable:
Settings | Explanation |
Enable feedback on end session | Tick the box to enable the feature to send feedback at the end of sessions. |
Feedback title | Title as displayed in bold at the top of the pop-up. |
Description | Description as displayed in plain text on the pop-up. |
Button text | Text on the button. |
Survey link | URL of the survey. |
Enable feedback when leaving the event | Tick the box to enable the feature to enable to send a survey link when people leave the event platform. |
Reminder: Don't forget to save your changes!
Setting | Explanation |
Send NPS push message at | Add a date and to send a push message including to leave a review |
Last modified 1yr ago