Organisers (App + VP)

Organisers are those who have access to the admin panel and can make changes. This article explains further where in the admin panel they can be managed, and how.

Creating new organiser accounts

  1. 1.
    In the admin panel, hover over 'Users' and click on 'Organizers'.
  2. 2.
    Click on '+ New organizer' in the top right corner.
  3. 3.
    Fill in the details of the user
  4. 4.
    Scroll to the field 'Type' (Under 'User details').
  5. 5.
    Choose 'Organisation / Admin' from the drop down menu.
  6. 6.
    Click on 'Save changes'.
The user will receive an e-mail with a link to your admin panel and a username and password to log in with.

Editing and deleting managers

Each manager has three icons to their right (Under actions):
- Edit icon: Click here to make adjustments similarly to when you're first creating a manager.
- Delete icon: Click here to remove the manager altogether.
- Check-in icon: Click here to manage their check ins.

Help desk

The help desk function is a place for users to ask an event manager a question via live chat for a quick answer. To enable this function, tick the 'Is this user a chat help desk?' option when creating or editing a manager.