This article guides you through how to find and read the results of the feedback you receive, both for the app/event and specific sessions.
The home page
To find the result for your feedback requests, hover over the feedback tab and select 'Results'.
Reading the results
Select the feedback request you want to view from the left hand menu.
You'll find 3 statistics at the top:
- Count: The number of pieces of feedback received.
- Avg score: The average star rating users gave.
- Above the score of ___: The amount of feedback received where the score/stars given was above the positive question threshold.
Below is the feedback itself in a list. You can see who sent the feedback, the score/number of stars they gave, and their written feedback.
Tip: By utilising the communication tools (Such as push notifications or the news feed), you can get further insight on your final evaluation form that looks similar to the above feedback.