Stripe
Add direct sales to registration forms using payment processor Stripe
What is Stripe?
Stripe is a leading online payment processor that makes it simple to accept credit cards and digital payments worldwide. By connecting Stripe directly to your event, you can sell tickets without relying on third-party platforms like Weeztix or Eventbrite. This keeps everything in one place, lowers costs by avoiding duplicate per-user fees across multiple services, and gives full control of ticket sales, payments, and attendee data from start to finish.
Connecting to Stripe
In the API & Integrations overview, Let's Get Digital now offers the option to connect to Stripe:
To get started, click Authenticate Stripe, which directs to Stripe. For firsttime users, it is required to set up a Stripe account and share with Stripe details about your organisation/
If you already use Stripe, you have the option to use your existing business, or set up a new business.
When creating a new business in Stripe (or setting up your first account), you are required to complete Stripe’s business verification process. This includes providing details such as your legal and trading names, company registration information (e.g. Chamber of Commerce numbers, depending on jurisdiction), VAT number, and bank account information for receiving payouts. In practice, this means all required fields must be completed before payments can be processed.
Note: Setting up a Stripe business account requires authorisation from an authorised representative of your organisation (e.g. director or owner). Stripe verifies key details to comply with legal and financial regulations.
Once this step is complete, you are returned to the Stripe integration page in the Let's Get Digital Admin Panel.
Integration management
Active Stripe integrations have two modes: Test Mode and Live Mode:
Test mode: the payment flow can be tested without being direct to Stripe payments. Instead, a popup appears asking for a key (visible at Settings - Integrations - Stripe) which confirms the completes the payment.
Live mode: the full payment flow is active and anyone registering an account together after selecting products in the registration form are sent to Stripe to finalise their payment.
Additionally, in the Stripe settings, the person paying the transaction fee can be set:
Customer (added in checkout): A fee of 1 euro is added per ticket to the total due at checkout.
Event Organiser (deducted from payout): A fee of 1 euro per ticket is deducted from the payout in Stripe.
Adding Products & Setting VAT rates
The Products section is available in the Content menu:
The Products overview shows all items that have been prepared for sale in your registration forms. Each registration form can be customised to show different products, so many different products for different purposes and target audiences can be made to get the most out of your sales process.
In the main overview you are able to see key details about each product and options to edit or delete them. Importantly:
Status: products are either Drafts (not visible for sale), or Published. Published products are visible in the Registration form editor as choices to be listed for sale. Any products that are changed from Published to Draft will disappear from any registration forms where they were present.
Time: This is the period where the product will be visible for sale in registration forms that it has been added to. Products with no time set are always visible when added to a registration form.
Available: The number of units remaining for sale. Once this reaches 0, it is sold out and removed from sale. Any without a limit set have the value Not limited shown.
Price: The cost per unit of each product. This includes listings where VAT is included and excluded from the list price.
To create a product, VAT rates first need to be set. To do so, click on VAT Rates and then Add VAT Rate.
Set the desired rate and click Save Changes.
Once your Rates are set, return to the Tickets overview and click Add Product.
Ticket fields
Name
Give your ticket a name.
Description
Give a short explanation of what the ticket includes. Visible in the Registration Form.
Status
Set the ticket to be ready for sale or remain hidden as a draft.
User tags
Add tag(s) that are given to the user upon buying this ticket.
Currency
Select a currency. Currently EUR and USD are supported. After creating a product, this cannot be changed without first removing existing products. Only one currency can be used at a time.
Price
The unit price of the ticket.
VAT rate
Select a VAT rate and choose whether it is included in price or is added at checkout.
Start time
The time when the ticket is visible for sale in Registration Forms where the ticket is listed for sale.
End time
The time when ticket sales end for a particular ticket.
Minimum quantity
The minimum number of tickets that may be purchased per transaction (default = 1).
Maximum quantity
The maximum number of tickets that may be sold per transaction (default = 1).
Total available
How many tickets are available for sale (empty = no limit).
Adding tickets to the Registration form
In the registration form there is an additional option that can be chosen called Ticket Selector.
Choose the tickets that you wish to list on your registration form, and save changes.
Buying tickets
In the registration flow the available tickets are now available to be purchased. Depending on the configuration of the tickets, you can see the purchasing limits are active, and the order summary will show the running total, including taxes where applicable.
On the payment display, the final costings are shown and the available payment options.
Refunds
We support refunds through stripe, but presently this is limited to full refunds. When a refund is issued, tickets linked to the user will be removed. Refunds are processed in the Stripe dashboard in the Transactions overview.
Support for partial refunds will be added at a later date.
Last updated
Was this helpful?