# LGD Testing suite (Virtual event) ## Platform check [This ](https://live.letsgetdigital.com/tools/check)website provides insight into some common issues and helps users to find quick solutions. The Let's Get Digital Testing Suite includes: * Platform services check. * Video tests. * Session services check, including a browser and webcam check. * Frequently asked questions concerning common issues. * Contact support button ![LGD Testing Suite](/files/RlPzLkHLLdTfXSDl9IdC) {% hint style="danger" %} Please share [this page](https://live.eventinsight.io/check.html#faq) with users who experience issues before contacting the Let's Get Digital Helpdesk. {% endhint %} ## List of common errors Consult the following document to solve common errors before contacting the support team. {% file src="/files/0mLifJnArr04tg9MIqk1" %} {% file src="/files/mFNECDIrYzfBu1WmNPJP" %} {% file src="/files/HjOCEp2RBvz1cUsRnuGP" %} In case these steps do not solve the problem, make sure to fill the following form as detailed as possible. Please include screenshots or a video showing the steps you take when the problem occurs. [Bug Report Form](https://3mi5oy0pbxh.typeform.com/to/qZ1r6tk4) We will file a bug report once we receive the require information to solve the problem as soon as possible. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://knowledge-base.letsgetdigital.com/virtual-event/testing-suite.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.