# LGD Testing suite (Virtual event) ## Platform check [This ](https://live.letsgetdigital.com/tools/check)website provides insight into some common issues and helps users to find quick solutions. The Let's Get Digital Testing Suite includes: * Platform services check. * Video tests. * Session services check, including a browser and webcam check. * Frequently asked questions concerning common issues. * Contact support button ![LGD Testing Suite](https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2F58IqXdLlXn66PwZFlsKe%2Fimage.png?alt=media\&token=0110de54-8420-4bfd-8ac2-30280d527b44) {% hint style="danger" %} Please share [this page](https://live.eventinsight.io/check.html#faq) with users who experience issues before contacting the Let's Get Digital Helpdesk. {% endhint %} ## List of common errors Consult the following document to solve common errors before contacting the support team. {% file src="" %} {% file src="" %} {% file src="" %} In case these steps do not solve the problem, make sure to fill the following form as detailed as possible. Please include screenshots or a video showing the steps you take when the problem occurs. [Bug Report Form](https://3mi5oy0pbxh.typeform.com/to/qZ1r6tk4) We will file a bug report once we receive the require information to solve the problem as soon as possible.