LGD Testing suite (Virtual event)

In order to make sure everything will work properly during the event, it is recommended to check if the platform and session services work in advance.

Platform check

This website provides insight into some common issues and helps users to find quick solutions.

The Let's Get Digital Testing Suite includes:

• Platform services check.

• Video tests.

• Session services check, including a browser and webcam check.

• Frequently asked questions concerning common issues.

• Contact support button

LGD Testing Suite

Please share this page with users who experience issues before contacting the Let's Get Digital Helpdesk.

List of common errors

Consult the following document to solve common errors before contacting the support team.

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LGD_Common_Errors.pdf

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LGD_Common_Errors_NL.pdf

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LGD_Common_Errors_DE.pdf

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In case these steps do not solve the problem, make sure to fill the following form as detailed as possible. Please include screenshots or a video showing the steps you take when the problem occurs.

Bug Report Form

We will file a bug report once we receive the require information to solve the problem as soon as possible.