Connecting to Stripe

Set up paid tickets and payment processing for your Registration Forms with Stripe

Note: Setting up a Stripe business account requires authorisation from an authorised representative of your organisation (e.g. director or owner). Stripe verifies key details to comply with legal and financial regulations.

Connect to Stripe

To begin, open the tickets overview by going to Users > Tickets. On this page, you can access everything needed to manage payment methods, settings, as well as creating tickets for your event.

To get started, click Connect on the Stripe payment method, which directs to Stripe. For firsttime users, it is required to set up a Stripe account and share with Stripe details about your organisation.

Link your business to Stripe

When Stripe opens, you will see the start of a wizard to set up your business in Stripe. Enter your email address to get started.

If you already use Stripe, you have the option to use your existing business, or set up a new business. For users new to Stripe, you are required to create a new business profile in Stripe.

When creating a new business in Stripe (or setting up your first account), you are required to complete Stripe’s business verification process. This includes providing details such as your legal and trading names, company registration information (e.g. Chamber of Commerce numbers, depending on jurisdiction), VAT number, and bank account information for receiving payouts. In practice, this means all required fields must be completed before payments can be processed.

Once this step is complete, you are returned to the Tickets page in the Let's Get Digital Admin Panel.

The tickets overview shows all items that have been prepared for sale in your registration forms. Each registration form can be customised to show different tickets, so many different tickets for different purposes and target audiences can be made to get the most out of your sales process.

In the main overview you are able to see key details about each ticket and options to edit or delete them. Importantly:

Time: This is the period where the product will be visible for sale in registration forms that it has been added to. Products with no time set are always visible when added to a registration form.
Available: The number of units remaining for sale. Once this reaches 0, it is sold out and removed from sale. Any without a limit set have the value Not limited shown.
Price: The cost per unit of each product. This includes listings where VAT is included and excluded from the list price.

Set VAT rates

Before tickets can be made, VAT rates must be set. To do so, click VAT Rates, and create a new VAT rate.

To create a ticket, VAT rates first need to be set. To do so, click on VAT Rates and then Add VAT Rate.

Set the desired rate and click Save Changes.

Create tickets

Once your Rates are set, return to the Tickets overview and click Add Ticket.

Fill in the fields for your ticket, setting pricing details and other relevant details.

Ticket Fields

Fields marked with an asterisk (*) are required fields

Name

Give your ticket a name.

Description

Give a short explanation of what the ticket includes. Visible in the Registration Form.

User tags

Add tag(s) that are given to the user upon buying this ticket.

Currency

Select a currency. Currently EUR and USD are supported. After creating a product, this cannot be changed without first removing existing products. Only one currency can be used at a time.

Price

The unit price of the ticket.

VAT rate

Select a VAT rate and choose whether it is included in price or is added at checkout.

Start time

The time when the ticket is visible for sale in Registration Forms where the ticket is listed for sale.

End time

The time when ticket sales end for a particular ticket.

Minimum quantity

The minimum number of tickets that may be purchased per transaction (default = 1).

Maximum quantity

The maximum number of tickets that may be sold per transaction (default = 1).

Total available

How many tickets are available for sale (empty = no limit).

Add tickets to Registration Form

After adding paid tickets, in the Registration Form builder, an additional option can be chosen called Ticket Selector.

Haven't made a Registration form yet? Set one up now with our quick-start guide.

Choose the tickets that you wish to list on your registration form, and save changes.

Great job, your Registration Form is ready for ticket sales!

Buying tickets

In the registration flow the available tickets are now available to be purchased. Depending on the configuration of the tickets, you can see the purchasing limits are active, and the order summary will show the running total, including taxes where applicable.

On the payment display, the final costings are shown and the available payment options. Transactions can be managed within Stripe.

Last updated 19 days ago

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