# Connecting to Stripe

{% hint style="warning" %}
**Note**: Setting up a Stripe business account requires authorisation from an authorised representative of your organisation (e.g. director or owner). Stripe verifies key details to comply with legal and financial regulations.
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{% stepper %}
{% step %}

### Connect to Stripe

To begin, open the tickets overview by going to <kbd>Registration</kbd> > <kbd>Paid tickets</kbd>. On this page, you can access everything needed to manage payment methods, settings, as well as creating tickets for your event.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FFy5gQQC8jEbmni1PQvNL%2Fimage.png?alt=media&#x26;token=7f2fa4f7-ea24-44fc-8720-4f77d1e54067" alt=""><figcaption></figcaption></figure>

To get started, click <mark style="background-color:$primary;">Connect</mark> on the Stripe payment method, which directs to Stripe. For first-time users, it is required to set up a Stripe account and share with Stripe details about your organisation.
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{% step %}

### Link your business to Stripe&#x20;

When Stripe opens, you will see the start of a wizard to set up your business in Stripe. Enter your email address to get started.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FPcw5Gn4vRTALdAes3NHe%2Fimage.png?alt=media&#x26;token=354a2807-7578-461e-8a14-630345c16e4a" alt=""><figcaption></figcaption></figure>

If you already use Stripe, you have the option to use your existing business, or set up a new business. For users new to Stripe, you are required to create a new business profile in Stripe.

{% hint style="info" %}
When creating a new business in Stripe (or setting up your first account), you are required to complete Stripe’s business verification process. This includes providing details such as your **legal and trading names**, **company registration information** (e.g. Chamber of Commerce numbers, depending on jurisdiction), **VAT number**, and **bank account information** for receiving payouts. In practice, this means all required fields must be completed before payments can be processed.
{% endhint %}

Once this step is complete, you are returned to the Tickets page in the Let's Get Digital Admin Panel.

The tickets overview shows all items that have been prepared for sale in your registration forms. Each registration form can be customised to show different tickets, so many different tickets for different purposes and target audiences can be made to get the most out of your sales process.&#x20;

In the main overview you are able to see key details about each ticket and options to edit or delete them. Importantly:

* **Time**: This is the period where the product will be visible for sale in registration forms that it has been added to. Products with no time set are always visible when added to a registration form.&#x20;
* **Available**: The number of units remaining for sale. Once this reaches 0, it is sold out and removed from sale. Any without a limit set have the value <mark style="background-color:$primary;">Not limited</mark> shown.
* **Price**: The cost per unit of each product. This includes listings where VAT is included and excluded from the list price.&#x20;
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{% step %}

### Set VAT rates

Before tickets can be made, VAT rates must be set. To do so, click '<mark style="background-color:$primary;">VAT Rates</mark>' and then       '<mark style="background-color:$primary;">+ Add VAT Rate</mark>'.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FK7csonYiatQ0diJO7W5N%2F2025-11-20%2010.56.59.jpg?alt=media&#x26;token=98931620-bf6b-4018-bce6-f279167df402" alt=""><figcaption></figcaption></figure>

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FTtnXWB3YMUerYmN5oyJ0%2Fimage.png?alt=media&#x26;token=eb0071d5-39ee-4785-b5ce-b63ee511b7ed" alt=""><figcaption></figcaption></figure>

Set the desired rate and click <mark style="background-color:$primary;">Save Changes.</mark>&#x20;
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{% step %}

### Create tickets

Once your Rates are set, return to the Tickets overview and click <mark style="background-color:$primary;">+ Add Ticket</mark>.

Fill in the fields for your ticket, setting pricing details and other relevant details.&#x20;

#### Ticket Fields

{% hint style="warning" %}
Fields marked with an asterisk (\*) are required fields
{% endhint %}

| Name\*           | Give your ticket a name.                                                                                      |
| ---------------- | ------------------------------------------------------------------------------------------------------------- |
| Description      | Give a short explanation of what the ticket includes. Visible in the Registration Form.                       |
| User Tags        | Add tag(s) that are given to the user upon buying this ticket.                                                |
| Price            | The unit price of the ticket.                                                                                 |
| VAT rate         | Select a VAT rate and choose whether it is included in price (inclusive) or is added at checkout (exclusive). |
| Start time       | The time when the ticket is visible for sale in Registration Forms where the ticket is listed for sale.       |
| End time         | The time when ticket sales end for a particular ticket.                                                       |
| Minimum quantity | The minimum number of tickets that may be purchased per transaction (default = 1).                            |
| Maximum quantity | The maximum number of tickets that may be sold per transaction (default = 1).                                 |
| Total available  | How many tickets are available for sale (empty = no limit).                                                   |
| {% endstep %}    |                                                                                                               |

{% step %}

### Add tickets to Registration Form

After adding paid tickets, in the Registration Form builder (<kbd>Registration</kbd> > <kbd>Registration forms)</kbd> , an additional option can be chosen called <mark style="background-color:$primary;">Ticket Selector</mark>.

{% hint style="info" %}
Haven't made a Registration form yet? Set one up now with our [quick-start guide](https://knowledge-base.letsgetdigital.com/adding-users-and-ticketing/registration-forms).
{% endhint %}

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FBZRH9roHykyOLx6ivfYL%2Fimage.png?alt=media&#x26;token=ca75ec0c-a256-4cea-b424-459443ce9dfe" alt=""><figcaption></figcaption></figure>

Choose the tickets that you wish to list on your registration form, and save changes.&#x20;
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Great job, your Registration Form is ready for ticket sales!

### Buying tickets

In the registration flow the available tickets are now available to be purchased. Depending on the configuration of the tickets, you can see the purchasing limits are active, and the order summary will show the running total, including taxes where applicable.

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FWlRA7yyIJumHEzVVNsiQ%2Fimage.png?alt=media&#x26;token=1ba61b1e-b1fc-4587-a51c-e4b2d9740595" alt=""><figcaption></figcaption></figure>

<figure><img src="https://772941315-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M5LNCGpK5lyymcFZU4V%2Fuploads%2FsSMTkgtGIWqbzhe5QMmv%2Fimage.png?alt=media&#x26;token=3204b63b-4cb0-4e09-8c83-870481e30eca" alt=""><figcaption></figcaption></figure>

On the payment display, the final costings are shown and the available payment options. Transactions can be [managed within Stripe](https://knowledge-base.letsgetdigital.com/adding-users-and-ticketing/paid-ticketing-with-stripe/broken-reference).