Procurios
Overview
The Procurios integration connects your Procurios CRM and meeting registration system directly to the platform. Attendee data from Procurios is automatically brought in and kept up to date — so you don't have to manually manage your attendee list in two places.
Data flows from Procurios into the platform. One exception: when an attendee checks in on-site at your event, that check-in is sent back to Procurios so their attendance is recorded there too.
What Data Is Synced
The following attendee details are imported from Procurios:
Email address
First name
Name infix (middle name)
Last name
Company name
Job title / role
Mobile phone number
Any custom fields you configure in the field mapping
If you enable the Sync personal programme setting, the sessions each attendee has signed up for in Procurios are also imported and reflected in their personal schedule on the platform.
Setup
Setup happens in the admin panel under Integrations / Couplings. You'll work through the following steps in order — the platform guides you through each one.
Enter your Procurios details
You'll need the following credentials from your Procurios environment:
Procurios base URL — the web address of your Procurios environment
Client ID — provided by Procurios
Client Secret — provided by Procurios
Once saved, the platform connects to Procurios and verifies the credentials automatically.
Map your fields
The platform automatically maps the most common fields (name, email, company, etc.). You can adjust the mapping to match your specific Procurios setup.
How the Automatic Sync Works
Once active, the integration runs automatically — every 20 minutes — without any manual action needed.
The sync is active from 14 weeks before your event until 1 week after your event ends. Outside of that window, syncs only run once per night.
During each automatic sync, the platform will:
Add new attendees who have registered in Procurios
Remove attendees whose registration has been cancelled in Procurios
Sync personal programme selections (if that setting is enabled)
Warning
The automatic sync does not update existing attendee details (such as a name or company change made in Procurios after the initial import). To pick up those changes, you need to run a Full Import manually — see below.
Running a Full Import (Manual)
The Reset import button in the admin panel triggers a full re-import of all attendee data from Procurios. Unlike the regular sync, this overwrites existing account data with the latest information from Procurios for every attendee.
Use this when:
An attendee's details have changed in Procurios and you need those changes reflected on the platform
You want to make sure all records are fully up to date before your event goes live
Tip
Run a Full Import shortly before your event opens to make sure all last-minute data changes from Procurios are captured.
Extra Settings
After activation, three additional settings become available under Extra settings:
Send cancellation email
Default: off
When turned on, attendees will automatically receive a cancellation email if their registration is removed in Procurios during a sync.
Auto-create event tag
Default: off
When turned on, all imported attendees are automatically tagged with a hidden tag based on the event name. This makes it easy to target emails specifically at attendees of a particular event.
Sync personal programme
Warning
If Sync personal programme is on, you should disable the setting Are attendees allowed to change their personal programme? If both are active at the same time, changes made by the attendee will be overwritten on the next sync.
Default: on
When turned on, the platform imports each attendee's selected sessions from Procurios and builds their personal schedule automatically. This runs on every sync (both automatic and manual).
Check-In Sync
When an attendee checks in on-site at your event (using the app or a scanner), that check-in is automatically sent back to Procurios and recorded as "present" on their registration.
Info
Only physical, on-site check-ins are synced back to Procurios. Online or hybrid check-ins are not sent back.
If the sync to Procurios fails, the platform retries once automatically. If it fails again, the check-in on the platform is still recorded — only the Procurios update is missed.
Things to Keep in Mind
Unique email restriction: If your registration settings are set to only allow unique email addresses, this can conflict with how Procurios handles duplicates. The platform will warn you about this in the admin panel — it is recommended to turn that restriction off when using the Procurios integration.
One meeting per event: Only one Procurios meeting can be linked to each event on the platform.
Attendees without email: Any attendee in Procurios who does not have a valid email address will be skipped and not imported.
Field changes after go-live: You can adjust the field mapping at any time, but changes only affect attendees imported after the update.
Large attendee lists: Attendees are processed in batches, so a very large import may take a little longer than usual to complete fully.
Summary
Sync direction
Procurios → Platform (check-ins also go back to Procurios)
Automatic sync frequency
Every 20 minutes
Active sync window
14 weeks before event to 1 week after event
Full import
Available manually via "Reset import" button
Fields synced
Name, email, company, job title, phone, custom fields
Personal programme sync
Optional setting (on by default)
Check-in sync back to Procurios
Yes — on-site only
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